Case Study 1 - LGS TeamConnect
Introduction
LGS TeamConnect is enterprise application used by Apple Legal Team. In this application they can do eBilling, Matter Management, Investigation and IP Enforcement. It can be customized according to the requirement. It has many modules but Users will get only which are related to their domain. Based on related department request, Super user will give permission to the user to access related modules. I worked on couple of modules i.e., Matters, Case Management & Invoice / Approval
User Research
-
Apple User - Legal Team / Attorney
-
Users are not happy about the overall look and feel of the application
-
They wanted to see important information but not a lot of information
-
User wanted if we can change the appearance to Apple Look and Feel
-
User wanted to do multiple task at a time example: Approving bulk Invoice at a same time
-
User wanted show more graphs where ever is required
Information Architecture
User Flow
Prototype / Wireframe
Design Research
Since this has to follow look and feel of Apple design standard I had to gothrough Apple design guidelines and I got lot of opportuity to create new design components . To get inspiration I refer Dribbble and Behance Design portals